FAQs

Everyone attending any portion of SUBCON25 must complete an online registration, including Social Functions. Visit the Registration Page to register and view Registration Inclusions.

Remember …. the earlier you register, the lower the registration fee! All attendees of SUBCON25 are required to agree to the Terms & Conditions which include accepting the Subway Meetings & Events Privacy Notice.

Kids Club & Child Social Function Registration – click here.

Exhibitors & Sponsors register via their Exhibition Portal – if you need assistance please contact the SUBCON25 Managers subway@cre8itevents.com.au

Group Registrations is for group bookings of three (3) or more registrations that are being registered and paid for by one (1) Group Coordinator. This is not for Sponsor / Exhibitor Registrations.

Click here for Group Registration.

Franchisee Early Bird Registration $199

Franchisee Standard Registration $299

Everyone attending any portion of SUBCON25 must complete an online registration, including Social Functions. Visit the Registration Page to register and view Registration Inclusions.

Contact the SUBCON25 Managers in writing – subway@cre8itevents.com.au advising that you can no longer attend.  Please carefully read the following Terms & Conditions:

REGISTRATION CANCELLATION POLICY

Franchisee Cancellation Policy

For any cancellation of a Franchisee Registration before 31 days from the Convention (25 February 2025), the registration fee will be refunded where applicable.

For any cancellation of registration within 30 days of the Convention, a cancellation fee equal to the amount invoiced will be payable and non-refundable.

Franchisee No-Shows

Franchisee no-shows will be considered a cancellation and charged accordingly.

Delegate and Exhibitor Cancellation Policy

Registration can be transferred to another person. Please forward all details in writing to the SUBCON25 Managers. The registration fee will be refunded for any cancellation of Registration 31 days from the Convention (25 February 2025).

For any cancellation of Registration within 30 days of the Convention, the full Registration fee is non-refundable.

Credit Card (Master Card, Visa and American Express) – Note – credit card statements will show IPCA Convention Management as the Merchant.

Electronic Funds Transfer (EFT)
Account details are listed on the SUBCON25 Invoices.
International Money Transfers
Bank: National Australia Bank
Branch: 082 – 057
Account Number: 75-253-9973
Account Name: IPCA Convention Management Pty Ltd
Swift Code: NATAAU3303M

Note: All invoices are in Australian Dollars (AUD) and include GST as listed.

Yes, you can register at SUBCON25 but you will pay the Standard Registration Fee. For best value – register as an Early Bird!

Please refer to the Terms & Conditions.

Registration for SUBCON25 will be as follows:

Thursday 27 March 2025 – 1.00pm – 5.00pm
Friday 28 March 2025 – 7.00am to 7.00pm
Saturday 29 March 2025 – 7.00am to 6.00pm
Sunday 30 March 2025 – 7.00am to 4.00pm

Please note – times are subject to change

Option 1 (Best Value!): Your Spouse / Partner / Accompanying Person registers as a full Delegate which will enable them to attend all Convention Sessions and Social Functions. Complete a separate Registration for your Spouse / Partner.

Option 2: Your Spouse / Partner / Accompanying Person can purchase individual Social Functions Guest Tickets. To book individual tickets you will need to complete a separate Online Registration.  To view the costs of individual Social Function Guest Tickets click here.

Everyone attending any portion of SUBCON25 must complete an online registration, including Social Functions. Visit the Registration Page to register and view Registration Inclusions.

• Convention Pack
• Tutorials – FRIDAY
• Trade Exhibition Welcome Reception – FRIDAY EVENING
• Convention Sessions – SATURDAY & SUNDAY
• Movie World Theme Dinner Ticket – SATURDAY
• Gala Awards Dinner Ticket – SUNDAY
• Morning Tea, Lunch & Afternoon Tea – AS DETAILED IN THE PROGRAM

• Trade Exhibition Welcome Reception – FRIDAY EVENING
• Convention Sessions – SATURDAY & SUNDAY
• Morning Tea, Lunch & Afternoon Tea – AS DETAILED IN THE PROGRAM
• Convention Pack
• IPC Asia Pacific Supplier Partner Briefing – SATURDAY
• Movie World Theme Dinner Ticket – SATURDAY
• Subway® & IPC Asia Pacific Supplier Partner Awards – SUNDAY
• IPC Asia Pacific Supplier Partner Cocktail Reception – SUNDAY
• Gala Awards Dinner Ticket – SUNDAY

The dress code is as follows:

• Friday Tutorials – Smart / Casual
• Friday Evening Trade Exhibition Welcome Reception – Smart / Casual
• Saturday & Sunday Convention Sessions – Smart / Casual
  It can often get cool inside a Convention Centre, we suggest that you bring an extra layer to ensure your comfort
• Movie World Theme Dinner – Come dressed as your favourite Hollywood Star
• Sunday Gala Awards Dinner – Lounge Suit / Cocktail / Black Tie

Yes, a selection of Subway® branded items will be for sale from the Merchandise Shop which will be located in the Trade Exhibition Friday, Saturday and Sunday.

Option 1 (Best Value!): Your Spouse / Partner / Accompanying Person registers as a full Delegate which will enable them to attend all Convention Sessions and Social Functions. Complete a separate Registration for your Spouse / Partner / Accompanying Person.

Option 2: Your Spouse / Partner / Accompanying Person can purchase individual Social Functions Guest Tickets.  To book individual tickets you will need to complete a separate Online Registration.

The Trade Exhibition Welcome Reception and Gala Awards Dinner will be held at the Gold Coast Convention & Exhibition Centre and the Hollywood Stars Theme Dinner is being held at the Movie World.

Yes, there will be a seating plan (table allocation) at the Gala Awards Dinner (Sunday) but not at the Movie World Theme Dinner (Saturday).

Table allocations will not open until a few days prior to the opening of SUBCON25, and will be via the SUBCON25 App.  Each registered person will receive an email with further information in the days leading up to SUBCON25.

No – all registrations for Kids Club MUST be received by the SUBCON25 Managers by 28 February 2025. All registrations AFTER this date cannot be guaranteed and are subject to availability. This is to ensure legislative child/care ratios are adhered to.

Yes, they can!

• Trade Exhibition Welcome Reception
  Children up to 15 years are free
  Children 16 years and over must purchase an Adult Ticket
• Movie World Theme Dinner
  Children 3 years and under are free. Children aged 4 to 15 years must purchase a Child ticket. Children 16 years and over must purchase an Adult Ticket
• Gala Awards Dinner
  Only children 13 years and over are eligible to attend the Gala Awards Dinner
  Children 13 -15 years must purchase a Child ticket
  Children 16 years and over must purchase an Adult ticket
• Subway® Sunday Session
  Children 3 years and under are free
  Children aged 4-15 years must purchase a Child ticket
  Children 16 years and over must purchase an Adult ticket
  If your child/ren are registered for Kids Club but wish to attend the Subway® Sunday Session – Neon Party, you will need to purchase a Social Function Ticket for them.

Your child/ren may leave early as long as they are signed out by an authorised parent/guardian. It would be advisable to let the Kids Club facilitators’ know that your child/ren will be leaving before the session finishes.

Children 13 years and over are able to attend the Convention and must register as a paid Delegate to attend.

Absolutely! It would be advisable to bring a stroller/pram to the Convention as there’s a fair amount of walking within the Convention Centre. High chairs are provided for the Movie World Theme Dinner only and not the Gala Awards Dinner – please make sure you have arrangements for this. As a courtesy to all speakers, if your child begins crying or disturbs any Convention session, we request you and your child leave that session until they are calm. For any children over the age of 4 years, we would encourage you to register them for Kids Club.

We recommend that were possible you don’t bring babies or infants to the Gala Awards Dinner.

If you do bring your baby/infant to the dinner a meal will not be provided for him/her. If you do choose to bring your baby/infant, you must be seated at the back or side of the room as this function can be very loud and there are trip hazards  – wait staff, low-level lighting etc.  As a courtesy to all attendees, if your baby/infant begins crying or running around, we request you and your child leave until they are calm.  Infants are to be seated with parents at all times and not running, walking or crawling around.

Please note that this is not an event for children under the age of 13 due to the noise, content etc. 

• You must register for the Sub Jammers competition when completing your online Delegate Registration.
• The Sub Jammers competition is open to any Sandwich Artist®, Supervisor, Manager or Subway® employee.
• All entrants will be the responsibility of the Franchisee that funds their trip.

*Only Sandwich Artists® and Managers will be eligible for the prizes. Franchisees, DFPs, BDs, FCs and employees from Subway® Support Centre and IPC Asia Pacific will only compete for prestige and recognition.

Sub Jammers Wild Card Entry Heats and Finals are on Friday 28 March 2025 with the heats from 11.00am to 2.00pm and the Finals at approximately 7.15pm (times are subject to change). This will be located in the Trade Exhibition Welcome Reception, Gold Coast Convention & Exhibition Centre.

There is paid parking available, for information about parking please visit the Getting There page on the SUBCON25 website.

To view information about parking we suggest that you visit the individual Hotel / Apartment website or contact them directly for costs and availability.

There is some information located on the SUBCON25 Website click here.  This information is subject to change without notice.

When you register for the SUBCON25 you can book accommodation. To view the accommodation options, click here.

If you have already registered you can click on the Add Accommodation link on your confirmation email.

If you don’t have a copy of your Registration Confirmation Email please contact the SUBCON25 Managers subway@cre8itevents.com.au or phone +61 7 3348 7380.

Special accommodation rates have been secured at selected Hotels and Apartments in close proximity to the Gold Coast Convention & Exhibition Centre.

To secure the following competitive accommodation rates, accommodation must be booked online via the SUBCON25 Registration Portal and is subject to availability at the time of booking. If you have already registered – click the ‘Add Accommodation’ link on your Confirmation Email or contact the SUBCON25 Managers.

If the accommodation you select when registering is not available, please contact the SUBCON25 Managers who can advise you of alternative options.

Please note we have accommodation blocks at the Hotels & Apartments for the days of SUBCON25 if you are wanting to stay for an extended period please contact the SUBCON25 Managers subway@cre8itevents.com.au or phone +61 7 3348 7380.

Where the Credit Card holder will not be present at check-in, a Third Party Credit Card Form will need to be completed for each accommodation booking, prior to check in. Visit the accommodation section of the SUBCON25 website and check under each Hotel / Apartment for their form.

For all the transport options visit the Getting There page on the SUBCON25 website.