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For the biggest event in the Subway® calendar!
Melbourne 19 – 21 June, 2020


Dear Franchise Owners,

It is a great pleasure to welcome you to the Subway® Australia and New Zealand Convention for 2020.

As in previous years, the Subway® business will come together at our Convention to celebrate our brand transformation and explore our roadmap for the year ahead.

Our biennial Convention is our biggest event on the Subway® calendar and offers an opportunity to network and be motivated by key business leaders. The event will also be a time for our franchise owner community and wider supplier network to collaborate, learn and engage with one another.

There has never been a more exciting time in Subway® Australia and New Zealand. Since our last event, our brand transformation across Australia and New Zealand has taken place. Our guests are tasting the changes to our core ingredients and our fresh menu options, and they are experiencing our vibrant next-generation restaurants.

We’ve also launched third-party delivery, the Subway® Australia app and Subcard® loyalty program. Multiple stages of our menu evolution have been completed and we’re setting a new standard for our guest experience with our next-generation restaurants.

I’m eager to see you participating at our Convention, where by joining us you can hear about what’s next for our brand.

I look forward to catching up with you in Melbourne.

Best regards,

Chris Churchmichael
Country Director
Subway® Australia and New Zealand

Chris Churchmichael

About our next-generation restaurants

There has never been a more exciting time at Subway®! Over the past two years, we have undertaken a brand transformation with our new restaurant décor coming to life in more than 100 restaurants in Australia and New Zealand.


Our vibrant next-generation restaurants are delivering an exciting guest experience that is inviting new and returned guests into our restaurants. Our next-generation restaurants are not only changing guests’ perceptions of our brand but are also revolutionizing the Subway® dining experience.

Our fresh look

From our logo on the outside of the restaurant, to bright and playful décor and wall art, curated music, new flooring and comfortable seating with the convenience of USB charging ports and free Wi-Fi, we’ve shown guests that Subway® restaurants are fresh, bright and modern.


We’ve also embraced digital technology with digital menu boards and remote order pick-up areas to allow guests to experience Subway® restaurants in a new way.

How are we tracking?

More than 130 next-generation restaurants are now operating across Australia and New Zealand, with more restaurant redesigns scheduled for 2020. By the end of 2020 we hope to have around 20 per cent of our network featuring our next-generation restaurant design.