This award recognises a Franchise Owner who stands out amongst their peers as providing an exceptional contribution to building the brand within the region and is based on consideration of the following 10 factors:
- Other Families
Is the Franchise Owner involved with any other Subway® Families? - Local Restaurant Marketing
What Local Restaurant Marketing is the Franchise Owner involved in? Are they active in their community? - Assists Other Restaurants
Is the Franchise Owner involved in any mentoring or assisting other restaurants? - Work in the Business
Is the Franchise Owner active in their business? - Compliance
Is the Compliance history of this Franchise Owner sound? - Meetings
Does the Franchise Owner attend Conventions, territory meetings, FAF meetings etc?
- Building Sales
Are they actively driving key sales indicators? What was their percentage for the year, compared to the territory, for :- Net sales and unit increases on last year
- Add on sales
- Catering sales
- Miscellaneous sales
- Drink incidence and percentage
- Fresh Insights Dashboard Results and Overview
- Promoting Subway Listens
Do they have a very good rapid response time and template usage?
Do they have a high NPS score and key indicator results?
Are survey counts at least one survey count per day?
- Training
Do they have a high completion rate for Artistry, Artistry 2 and WPHS curricula’s?
Do they have a manager trained through manager courses?
Are they using UoS onboarding actively to train new team members?
Have they attended the MUO seminar? - Other Factors
Any other factors that help contribute to making this Franchise Owner a strong candidate?
Congratulations to the 2020 Franchise Owner of the Year Nominees
- Nathan Castleman & Lyal Marshall, West VIC – Tsianakas / Abate
- Matthew Chilcott, QLD / NT – Jensen
- Matt Foster, Northern & Central NSW – Fuge
- Glenda & David Howse, NZ North Island – Hawes / Paterson
- Gavin Kerr, WA – Duffy / Lamerton / Koehne
- Ercan Kilinc & Frank Vasquez, Sth Sydney NSW / ACT – Dimas
- Dean MacLeod, NZ South Island – Hawes / Paterson
- Kristie Rooney, East VIC / TAS – Lamerton
- Donna Van De Water, SA – Kenny / Kenny
